These terms apply to export orders unless the proforma invoice or sales contract for your order states otherwise. Where they differ, the signed contract takes priority.
Quotations
Quotations are valid for the period stated on them. Prices depend on specification, quantity, raw material costs and the agreed delivery terms.
Delivery terms
Delivery is made under the Incoterms rule agreed for your order, such as FOB, CFR, CIF or door-to-door delivery. Risk and cost transfer as defined by that rule.
Payment
Payment method, deposit and balance terms are set out in the proforma invoice or sales contract. Production starts once the agreed deposit is received.
Lead times
Lead times are estimates confirmed at order and may be affected by order changes, material availability or events outside our control.
Inspection and documentation
Goods ship with material test certificates (MTC), commercial invoice and packing list. Third-party inspection can be arranged before dispatch at the buyer's request.
Claims
Any shortage, damage or quality concern should be reported in writing with supporting photos and documents within the period stated in your sales contract. See our Quality Warranty.
Contact
Questions about this page can be sent to mail@tembolts.com or +234 708 722 2644.