TEM BOLTS stands behind the quality of every shipment. This statement describes what our quality warranty covers.
Our commitment
- Products conform to the standard, grade and specification confirmed in your order (GB, DIN, ASTM, UNC or your approved drawing).
- Every order ships with material test certificates (MTC).
- Products are made by partner factories with ISO quality management certification.
What is covered
Defects in material or workmanship, and non-conformity with the agreed specification, present when the goods are delivered.
What is not covered
- Damage from improper storage, handling, installation or use.
- Normal wear, corrosion from environments beyond the product's specified finish, or modification after delivery.
- Use outside the product's rated load, grade or application.
Making a claim
Contact us in writing with your order number, a description of the issue, photos and any test reports. We will review the claim and, where it is confirmed, agree a replacement, repair or credit with you.
Contact
Questions about this page can be sent to mail@tembolts.com or +234 708 722 2644.